Terms of Service

Welcome to our online store. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before placing an order or browsing our site.

1. Acceptance of Terms
By using this website, you agree to these Terms of Service, our Privacy Policy, and any additional terms that may apply to specific products or services. If you do not agree with any part of these terms, please do not use our platform.

2. Use of the Website
You agree to use this site for lawful purposes only and not to engage in any activity that interferes with or disrupts the functionality or security of our services. You may not use this site to distribute harmful or malicious content.

3. Product Information
We strive to provide accurate product descriptions, pricing, and availability. However, we do not guarantee that all information on our site is error-free. We reserve the right to correct errors and update product details at any time without prior notice.

4. Orders and Payments
All orders are subject to acceptance and availability. Payment must be completed through approved methods, including M-Pesa STK Push. We reserve the right to cancel any order if fraud or misuse is suspected.

5. Shipping and Delivery
Our Shipping Policy governs all deliveries. Delivery times may vary depending on your location and external courier logistics. We are not liable for delays caused by third-party services.

6. Returns and Refunds
Please refer to our Refund Policy for information on eligibility, procedures, and timelines for returns and refunds.

7. Intellectual Property
All content on this site — including text, graphics, logos, and images — is the property of our company or its licensors and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.

8. Limitation of Liability
We are not responsible for any indirect, incidental, or consequential damages resulting from your use of the site or products purchased from us. All products are provided “as is” without warranties, unless explicitly stated.

9. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting. Continued use of the site indicates acceptance of the revised terms.

If you have any questions or concerns about these terms, please contact our support team. Thank you for choosing our store and trusting us with your shopping experience.